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The Business of Facility Management

 
     
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A study of organizational behavior reveals that you cannot effectively motivate others until you change attitudes.  You cannot change attitudes until you convince others that the information you are sharing is relevant and can be applied to their particular situation. . . .

Thanks to our Consultative Training Process, we are changing the way people think about corporate training.  We are raising the bar.  Expectations are higher.  The Knuman Concepts Consulting Services has helped hundreds of Facility Management, Real Estate, Professional Services and Human Resource professionals become more productive and energized in their preferred careers.

KNUMAN CONCEPTS INTERNATIONAL CORPORATE TRAINING ADVANTAGE.

How are we different than other corporate training companies?

Our approach to corporate training is very different and novel.  First and foremost, our background is that of a consulting firm and that’s how we operate our business.  We believe our clients are entitled to a true learning experience, not just a good lecture.  We provide this high level of service through our Consultative Training Process.

What is the Consultative Training Process?
This term depicts the merging of our consulting philosophy with our corporate training expertise.  The result is a dynamic and targeted learning experience.

We’ve found that our clients have basically the same challenges and needs as other organizations; however, it is their external environment and internal corporate culture that sets them apart as unique from others.

Whether a desire to improve in such areas as facility management, project management, quality management, crisis management, HSE management, space management, strategic management, cost reduction, customer service, team building, time management, negotiation or conflict resolution, most organizations experience the same challenges. 

By identifying these generic quandaries and then revealing the specific scenarios in which these difficulties occur in your organization, we are able to tailor a workable and very practical solution for your company.  It’s at this point that dramatic process improvement occurs.  This is where your training investment pays dividends!

How does the Consultative Training Process work?
Traditionally, when an organization hires a corporate trainer, they labor through a stack of business cards and flyers searching for a so-called “topic expert”.  Inevitably, a trainer is chosen based on the perception that they are indeed a topic expert, but little thought is given to the clients needs and desired outcomes.  Of course each client is different and that’s why the canned speech doesn’t work.

The key to our client’s dramatic improvements (and our high marks for client satisfaction) revolves around shared training values.  We achieve this through a training partnership.  Early on we work closely with our clients by performing a needs analysis, reviewing internal and external case studies, designing the program around sound business models and finally by delivering a captivating workshop

Why does the process work?
When it comes to corporate training, we firmly believe our clients are entitled to a return on their investment.  When you partner with the Knuman Concepts International Limited, you receive more than a “good lecture”.  By consulting with you prior to the training program, we ensure a shared set of values and goals.  Our clients value our service because of our ability to solve complex business problems and our job is not complete until we transfer that knowledge to our clients.

We are eager to answer your questions and get you started towards a more productive corporate training program!


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